Original COVID-19 Update from MAC

Posted on: March 13, 2020 | MAC News

MAC has been actively monitoring the Coronavirus (COVID-19) situation. Employee and customer safety is always a top priority and remains so in the face of this new challenge. As a result, it is imperative we share some important information with you at this time.

 What MAC is doing to Protect Customers & Each Other:

  • It is important to note MAC remains open for business!
    • We will continue to be available to support our customers. We’ll say it again: our doors remain open!
    • We will continue to accept grain deliveries.
    • We will continue to ship grain to meet end-user demand.
    • We are ready to provide a full range of agronomy services for spring planting season.
  • We are implementing best practices to help protect everyone. You are our friends, family, customers and we’re all in this together.
    • Our goal remains to provide quality service to our customers.
      • However, out of caution, our staff will be limiting on-farm visits during this time. If you are interested in an in-person visit, please let us know and we’ll see how we can accommodate.
      • In today’s environment of mobile communication we will remain readily available for calls, texts, or e-mails.
      • If you haven’t downloaded our app, this is a great time to do so to help track your account information from home!
    • Our facilities remain open if you would like to visit a location.  As a best practice, we will be avoiding shaking hands and maintain some distance where possible.
    • We continue to clean AND disinfect frequently touched surfaces in all locations, such as doorknobs.
    • Tissues and hand sanitizer (containing at least 60% alcohol) are available at all our locations, as well as trash receptacles.
    • As always, our team is continuing good hygiene practices, including covering nose and mouth with a bent elbow or tissue when coughing or sneezing (and disposing of the tissue immediately); washing hands right after.
  • Symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure. They include: fever, cough, shortness of breath. If you are experiencing these symptoms, please stay home. We’ll be happy to help you remotely.

Steps to Protect Yourself:

  • Wash your hands often! With soap and water for at least 20 seconds.
    • Pick your team and sing the fight song – both MSU or U of M will get you to the 20 second mark!
  • Avoid touching your eyes, nose and mouth
  • Maintain distance (6 feet minimum) from others
  • Avoid using other peoples phones or personal items when possible
  • If you haven’t done so, it’s not too late to get a flu vaccine

About Coronavirus: Coronaviruses are a large family of viruses that are common in humans and many different species of animals. COVID-19 is a novel, respiratory illness that can spread from person-to-person. Much is unknown, with current knowledge largely based on what is known about similar coronaviruses.

More information can be found from:

Any decisions moving forward will be based on facts, government direction, and continued protections for our customers and employees. We will keep you informed of any changes that would affect customers.

We appreciate your understanding while we work to provide exceptional service while keeping everyone safe!


*Updated on 3-16-2020
**Updated on 3-17-2020
+Updated 3-20-2020
++Updated 4-13-2020
∇Updated 4-29-2020